Located in: Westfield Valencia Town Center 24201 Valencia Blvd Suite 2013, Valencia, CA 91355, USA
TEL: +1 661-222-9700
HOURS: Mon-Sat 10am – 9pm Sunday 11am – 6pm
All services on your Citizen watch will be performed to factory specifications.
With all the right equipment, tools and experience, your watch will be properly repaired and we will maintain its water resistance.
We have the ability and training to repair your Citizen and Citizen Eco-Drive watch.
If any parts need to be replaced, they will be replaced with factory parts. No substitutes are used unless the parts needed have been discontinued by the Citizen factory.
We offer all repairs on Citizen watches from simple battery replacements to major overhauls on Citizen Signature series models, Drive, Eco-Drive, Satellite Wave, Diver, and Quartz models.
We also can repair/replace the following:
All services performed by Valencia Time Center come with a 1 year guarantee. Citizen Watch Companies recommended interval for servicing your Citizen timepiece is 3-4 years.
All watch batteries we replace are accompanied by a 1 year warranty.
All watches should be tested for water resistance on an annual basis to ensure the watches resistance.
If your Eco-Drive watch is not running due to being in a drawer for a long period of time, please follow these instructions (insert link to https://us.citizenwatch.com/us/en/recharging-guide.html ) to make sure the Solar Cell doesn’t just need to be charged.
General charging requirements for basic analog Eco-Drive timepieces:
When fully charged, your Eco-Drive will continue running – even in total darkness – for at least six (6) months.
If you plan to store your Citizen Eco-Drive in the dark, you should do this for no more than six (6) months. After this extended period of time, you should ensure that your timepiece is exposed to bright light for the full recharge period as outlined above.
Specific Recharging Guides for your particular Citizen watch may be found by entering your Movement Caliber Number on your watch’s caseback. To locate, see diagrams below.